I’m a simple guy and I tend to lose focus when I’m listening to long, drawn out explanations and teachings (more on that in a different post), so I think that’s why I’m attracted to quick lists of insights. Just give me the nuggets and I’ll decipher whether or not they’re applicable to my ministry/leadership environment. Here’s one of those lists that I found on Russ Hollman’s “Strategize” blog. These insights are attributed to Bill Swanson, CEO of Raytheon, from a Business 2.0 article available on the Raytheon website:
- You can’t polish a sneaker. (“Even if you polish a hollow shell, it’s still nothing more than a hollow shell.”)
- Learn to say “I don’t know.” If used when appropriate, it will be used often.
- You remember 1/3 of what you read, 1/2 of what people tell you, but 100 percent of what you feel.
- Look for what is missing. Many know how to improve what’s there; few can see what isn’t there.
- Never direct a complaint to the top; a serious offense is to “cc” a person’s boss on a copy of a complaint before the person has a chance to respond.
- Treat the name of your company as if it were your own.
- Have fun at what you do. It will be reflected in your work. No one likes a grump except another grump!
- When faced with decisions, try to look at them as if you were one level up in the organization. Your perspective will change quickly.
- If you are not criticized, you may not be doing much.
- When something appears on a slide presentation, assume that the world knows about it and deal with it accordingly.
- A person who is nice to you but rude to the waiter — or others — is not a nice person. (This rule never fails.)
- When facing issues or problems that are becoming drawn out, “short them to ground.” (Find the quickest path from problem to solution.)
Good list for leaders. I guess that’s how someone becomes CEO of Raytheon. You have to know smart stuff and make it easy to understand for simple guys.