"We can turn email into our greatest liability instead of our best tool. We fire off nasty grams and duck for cover. We irritate people in our life with emails they don’t want to receive from us. As I say in my lectures, being emotionally attractive is mostly about what you DON’T do–not what you do to ‘get people to like you.’"

Tim Sanders, author of The Likability Factor as quoted in the Tim Sanders Newsletter (June 2006)

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