Feel the Squeeze
I used to be an 80% guy. I used to think that when our auditorium was 80% full we were essentially at capacity and needed to either add services or add seats. Now I’m more of a 105% guy. I think people are attracted to the crowds. I know. Not everyone is. But generally speaking crowds attract crowds. Don’t believe me? Think about the wait at your favorite restaurant or coffee shop or club.
That said, the 80% rule really doesn’t work, in my opinion, because it doesn’t factor in the non-optimal service times that necessarily have to be added when the one at 10:oo am on Sunday morning fills up. In other words, a win at 8:00 am on Sunday or 4:00 pm on Saturday afternoon looks a lot different than a win at 10:00 am on Sunday. You can try as hard as you want with incentives and coaching, but people generally think if they’re going to head to church, especially first-time guests, it should happen on Sunday morning. Maybe that will change over the time. Maybe our DVR generation will usher in a new normal.
In the mean time, I’ve started looking at the ratio of attendance to seats to determine how close we are to capacity. For us, based on our current self-imposed limitations (like service length, no services on Saturdays, etc.), that maximum ratio seems to be right around 3.25. When the total attendance (including kids) divided by seats at any campus equals 3.25 or more, we probably are close to capacity.
That said, I initiated a little survey on my site a few days ago. Here’s a summary of the results:
- 48 church leaders responded
- Average church surveyed had an attendance of 1,635 people and 696 seats available for a 2.35 ratio
- Median ratio was 1.64
- Of the 48 responses, only 9 churches had a ratio higher than 3.25
- Only 2 of those 48 churches had ratios higher than 3.25 while not having any services on Saturdays
- Highest ratio of attendance to seats was 6.3. That church has 6 services on Saturday at 5:00 and 6:30 pm and Sunday at 9:00, 10:30, 11:55 am and 6:30 pm
- Next highest ratio was 4.38. That church has 5 services on Sundays at 9:00 and 10:30 am and 12:00, 5:00 and 6:30 pm
- The highest ratio for a church with only 3 services was 3.38. That church has services on Sundays at 9:00, 10:15 and 11:30
In case you’re curious, our Greenville campus is currently at 1.77 and our Anderson campus is at 3.25. We believe we have room to grow in Greenville (though they’re growing fast), and we need space in Anderson (and it’s coming soon).
What are your thoughts? Questions about the results? I’d love to hear your feedback.












