That’s Quotable [Tony Hsieh]

On what constitutes a bad hire:

“Someone that’s bad for the culture. They can end up really bringing down morale, and it has this ripple effect that can spread like a cancer. It’s something we need to act on early and as quickly as possible. There’s the temptation to hire any warm body that can meet the technical requirements. Most companies, including us, tend to hire too quickly and then fire too slowly, when it really should be the other way around.”

Tony Hsieh, CEO of Zappos, as quoted on Alister & Paine (August 19, 2010)

One Response to “That’s Quotable [Tony Hsieh]”

  1. Brandon Doss September 26, 2010 at 5:53 pm #

    Great info! And so true! Wish more leaders would take their time… It’s almost like their buying a house, or a new car and feel like if they don’t jump on the deal someone else will steal it away. Problem is, most of the time it’s not a good deal!