Avoiding the Multisite Mothership Syndrome

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By Paul Alexander, Tony Morgan Live Ministry Consultant

In August, 2012, Leadership Network released a report stating that over 5,000 churches are now multisite churches (churches that meet in more than one location for worship). It’s a growing trend that first began with mega-churches, but has now expanded to churches of all sizes. One of the natural tendencies in a multisite church setting is to drift towards having one “main campus” that is driving the ship. It makes sense, because at some point there was an original campus and it is strategic to minimize redundancy and the duplication of efforts when possible. But, if not careful, the original campus can quickly be seen as the “Mothership,” a corporate headquarters making policies and calling all the shots. This can lead to a breakdown in unity through unhealthy competition, frustration and even resentment. At Sun Valley Community Church, we’re just coming up on the one-year mark of moving from one campus to three. And while we are still in the learning process, here are some of the lessons that we’ve been learning over the past year about avoiding the “Multisite Mothership Syndrome.”

Multisite doesn’t mean making a Xerox copy of the original campus

When many people hear the term “multi-site,” their initial thought is that they’re making a “Xerox copy.” And copies are never as good as the original right? Don’t fall into the trap of making clones or exact replicas of the original campus. There are thousands of little idiosyncrasies that make the church you’re at unique, and those simply can’t be reproduced. Instead invest your time, energy and resources into reproducing values, culture (best done through people), ministry principles and best practices.

Headquarters never understands what’s going on in the field

Just like in the “real world,” headquarters never seems to understand what’s going on in the field. That’s because they are “there,” while you’re the one actually on the field doing the work of implementing the plan. That’s why it’s important to create clear, broad guardrails for your teams and then turn them loose to make decisions and implement the game plan.

Clear lines of reporting and responsibility are essential

The staff at the original campus will feel responsible for the “brand” of your church. Their initial tendancy will be to influence the new campus more than they should. The staff at the new campus will feel a tendency to defer to the experience of the original campus, this will slow down decision-making. A clear reporting and job responsibility structure is key to freeing everyone up to play their unique role on their unique campus.

One size doesn’t fit all

A church of 250 looks and acts differently than a church of 2,500. A church of 2,500 looks and acts differently than a church of 5,000. In a church of 250, the pastor can pretty much know everyone. A church of 5,000 has the resources to pull off things that a church of 250 never could. Don’t expect each campus to look and act the same. Instead, leverage the unique systems of each campus to reach its unique community.

Don’t advertise your original campus at your new campus location

If what’s going on over “there” looks better than what’s going on “here,” then why stay “here?” If the content for the weekend worship services is coming from the original campus, be cautious about language, messaging, branding and even what “bells and whistles” are put on display that other campuses may not have access to utilize. The goal of the new campus is not to get people interested in your church so they’ll make the commute to the original campus. The new campus is a unique, thriving Gospel centered church for that particular community.

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Paul Alexander is a ministry consultant at Tony Morgan Live. He is a pastor, speaker and strategist who has a passion for helping churches make vision real. For more than 10 years he has served on the senior leadership teams of some of the nation’s leading mega-churches. Currently, Paul is serving as the Executive Pastor at Sun Valley Community Church, a large multi-site church located in the Phoenix area. He has engaged in training on leadership and ministry strategies with Tony Morgan through coaching and consulting relationships. Paul has been married to his wife Lisa for more than 15 years. Together they have three children Kennedy, Mia, and Lincoln.

 

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About Author

Jason Vernon

Jason is the Director of Content Development for The Unstuck Group. He graduated from Liberty University with a degree in Marketing and a Master of Arts in Christian Leadership. He also received an MBA from Lynchburg College. Jason was a Marketing Consultant for over 7 years. He currently serves as Communications Director at Free Chapel in Gainesville, GA.

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