Enough fluff, Let's Talk!

Driving the Chevy Impala

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I read this fascinating article last night from Forbes about how General Motors destroyed its Saturn division. Among other things, David Hanna, the author of the article, suggested:

“Saturn, a GM company that had great promise in the early 1990s, ultimately failed because senior GM leaders couldn’t see the benefits of new ways of doing things and a new kind of organizational culture.”

We’re all familiar with the demise of GM, so this is a very vivid image of what can happen when an organization becomes so stuck in its traditional approach of doing things that the world passes it by. Ultimately, when organizations stick to “the way we do it,” the safe approach of avoiding innovation and change becomes the riskiest approach.

Hanna goes on to explain:

“There were just two underlying forces behind Saturn’s demise: GM’s insistence on managing all its divisions centrally with a tight fist, and the demand by leadership at both GM and the UAW that Saturn get in line with traditional ways of doing things.”

That highlights one of the biggest challenges in leadership. Leaders have to choose between control and innovation. You can’t have both. You can define the desired outcomes. You can create the boundaries, but you can’t expect your team to be creative, innovative or artistic if you try to control every element of the execution. If you must have full control, you just need to know that you are also choosing to shut down new ideas and innovations in your organization.

Unfortunately, the Church is notorious for religiously keeping things the way they’ve always been but hoping we’ll somehow achieve different results. Avoiding new approaches. Top-down, centralized leadership. Preserving the traditional ways of doing things. Sound familiar?

It’s a great reminder that our past successes can be one of the greatest contributing factors to our future demise. GM used to have a winning formula. It worked in previous generations. It doesn’t work now.

I used to drive a powder blue Chevy Impala just like the one pictured above. Thirty years ago that was a great ride. In essence, GM still wants to make cars like it was 1979 and expect to get the same results. By sticking with that approach, they’ve gone from 45% of the market share 30 years ago to under 20% today.

It’s easy to look at churches that might still be “driving the Chevy Impala” and easily draw conclusions for why they are in decline. Before you do that, though, I think it’s good to remember that GM was once a very successful company. When you experience success, it’s tough to let go. You want to control the formula because it works. You are reticent to try new approaches. The only problem is that eventually the world around us is going to change. When that happens…

You, too, will be driving the Chevy Impala.

Are You a Linchpin?

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I just wrapped up the newest book from Seth Godin called Linchpin. It was a gift from his publicist, and much appreciated. Great read for those of us who want people to find fulfillment in their life including their careers. If more bosses grasped the value of linchpins, the world would be a much better (and happier) place.

Here are some of the thoughts that grabbed my attention:

  • “A genius looks at something that others are stuck on and gets the world unstuck.”
  • “The compliant masses don’t help so much when you don’t know what to do next.”
  • “The world works too fast for centralized control… It turns out that pushing decision making down the chart is faster and more efficient.”
  • “Art is never defect-free. Things that are remarkable never meet spec, because that would make them standardized, not worth talking about.”
  • “Every day, successful people race to give away their expertise and to spread their ideas.”
  • “It’s impossible to make art for everyone. There are too many conflicting goals and there’s far too much noise. Art for everyone is mediocre, bland, and ineffective.”
  • “If you don’t pinpoint your audience, you end up making your art for the loudest, crankiest critics.”
  • “Discomfort brings engagement and change. Discomfort means you’re doing something that others were unlikely to do, because they’re busy hiding out in the comfortable zone.”
  • “The temptation to sabotage the new things is huge, precisely because the new thing might work.”
  • “It’s not an accident that successful people read more books.”
  • “E-mailing is fun, but it rarely changes the world.”
  • “Great bosses and world-class organizations hire motivated people, set high expectations, and give their people room to become remarkable.”
  • “Telling people leadership is important is one thing. Showing them step by step how to be a leader is impossible.”
  • “Real change happens when someone who cares steps up and takes what feels like a risk.”
  • “A team at rest tends to stay at rest. Forward motion isn’t the default state of any group of people, particularly groups with lots of people. Cynics and politics and coordination kick in and everything grinds to a halt.”

This is just a tease. I think you’ll love the rest of the book. If you’re interested in checking it out, here’s my Amazon link.

ps – Seth, thanks for the kind acknowledgment. That was a fun surprise. You inspire me.

Doing, Saying or Leading?

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Ron Sylvia shared this quote in one of his Next Coaching Networks. This comes from Bob Russell who was the senior pastor for 35 years at Southeast Christian Church in Louisville. During Bob’s tenure as senior pastor, the church grew from 100 people to more than 17,000 in attendance every weekend. Bob shared:

“My first few years here I was the pastor. I did all the weddings, funerals, hospital visits, etc. Then my role changed to preacher, and I mostly led through my sermons from the platform. It has only been in the last few years that I have become the leader.”

Interesting perspective. I’ve seen lots of pastors in all three categories. This isn’t just a “senior pastor thing” though. We all need to step back and assess whether we’re doing it, saying it or leading it.

Change

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It’s a lot easier to embrace change when you’re the one initiating it.

When we decide change is needed, it’s a lot easier for us to receive it.

Change without vision is chaos.

Change to fulfill vision is a lot easier to understand when it’s shared through stories.

Many times the most successful or positive changes also produce the most criticism.

Change doesn’t happen unless someone is responsible to deliver it.

It’s easier to embrace change when we see it rather than when we hear about it.

Change, even the best kind of change, will always generate some measure of fear and anger and sadness.

In other words, someone will always despise the change and let you know about it.

It’s almost impossible to change a change that previously worked.

Test-driving a change is a lot easier than fully committing to the unknown.

Change is more likely to take hold when it’s followed by an immediate win.

When you think you’ve communicated enough about the change, you need to communicate more.

Organizations that don’t change die.

When change happens, it always gets personalized–it always ends up being about “me.”

Slow change is rarely positive change.

Change without metrics is foolishness.

If the change is easy, you’re probably not changing enough.

Resistance addressed appropriately makes change better.

If everyone already recognizes the need for change, you’re obviously not the leader.

How to Start a Movement

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What’s even more impressive is it only took David Sivers less than three minutes to make his point. This is his entire talk from the TED Conference.

My Next Stops

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I’ve been working on my calendar today. Here’s where I’m going to be heading over the next several months:

I may be able to squeeze in one or two more stops between now and the end of May. The summer schedule is starting to fill up as well, so now is the time to connect if I can serve you and your church. Let me know if you’d like to talk.

Killing Cockroaches Tour Stop in Seattle

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My next FREE leadership training event will be in Seattle on Saturday, February 27 at The Rock Church. Join me for a morning of teaching and conversation on leadership and ministry strategy. The event will feature stories and learnings from my recent book, Killing Cockroaches: and Other Scattered Musings on Leadership.

This event is designed for both staff and volunteer church leaders. Though the event is free, you’ll need to register here so that we can plan appropriately. Here are the specific details:

Schedule

9:00 am     Check-in

9:30 am     Session 1: Building Teams and Empowering Leaders (Volunteer/Staffing Strategy)

10:15 am   Q&A

10:45 am   Break

11:15 am   Session 2: Finding Your Focus (Outreach/Discipleship/Communications Strategy)

12:00 pm   Q&A

12:30 pm   Event Concludes

Host Church

Seattle (February 27) at The Rock Church in Monroe, WA – get directions

Whatever you do, don’t come to the event alone! I can’t tell you how many times I’ve heard leaders say, “I wish my staff and volunteer leaders could have been here to hear what you had to say.” Just ask my friends who were at the recent event in Houston. I promise to keep the talks simple and practical.

Hope to see you in Seattle. Tell your friends!

An Introvert Interviews an Extrovert on Introverted Leaders

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I recently had a few moments to interview Jennifer Kahnweiler, the author of The Introverted Leader: Building on Your Quiet Strength. We had the opportunity to talk about the strengths and weaknesses of introverted leaders. We talked about whether or not extroverts still make good leaders. Jennifer gave me some advice on how I, as an introvert, can become a better leader. And, among other things, she recommended what I should or shouldn’t drink at office parties.

Here’s the 14-minute interview in its entirety:

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So, what surprised you about Jennifer’s take on introverts and their capacity to become good leaders? Do you agree with her take?

If you’re interested in learning more about Jennifer’s thoughts on introverted leaders, you can check out this previous post. You may also want to purchase her book. Here’s my Amazon link to The Introverted Leader: Building on Your Quiet Strength.

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Just so you know… Jennifer gave me her book to review, but I only recommend books on my blog that I believe will benefit you in your leadership.

Platform

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There are no shortcuts to having a platform. You have to earn it.

No one owes you a platform.

Sometimes someone who is trusted can help you get a moment on the platform, but you still have to deliver to keep it.

The harder you try to have a platform, the harder it is to get it.

If you do what you’re designed to do and you are faithful to stick with it over time, there’s a good chance you’ll have a platform.

Not all platforms are created equal, but all have the opportunity to positively impact the lives of others.

Relationships are the foundation of a platform. If you can’t build relationships, you can’t have a platform.

The person who yells the loudest doesn’t necessarily get the platform.

If you never stop and listen, you probably won’t get the platform either.

If it’s just about you, you don’t have a platform.

You’ll lose your platform if you don’t continue to use it for positive change. You have to move people to a better place.

You’re more likely to leverage your platform if you tell stories that engage both the head and the heart.

You’re more likely to keep your platform if you ask questions.

If people can’t have access to you and your daily life, your platform is probably shrinking whether you know it or not.

Platforms are established over time and lost in an instant.

Lots of people want a platform, but very few are gifted to have a platform and even fewer are humble enough to keep it.

Coaching Network Application Deadline this Week

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There are a few slots remaining for the two new coaching networks that will begin next month. This Friday, January 8, is the application deadline.

One of the coaching networks will meet in Atlanta at West Ridge Church. The other one will meet from the confines of your home office via the World Wide Web. I’m offering one opportunity for those who want to travel to Hotlanta and another for those who would like to save a few pennies and join us online.

Overview

This network is designed for leaders and strategists who serve in a local church. The network will be limited to no more than 12 participants. As best as possible, I will select candidates to participate who are in similar roles and at similar churches. I’ll try to create an environment where you can experience the coaching but also learn from your peers. And, frankly, I’m looking forward to being challenged and learning from all of the participants as well.

We will meet six times once a month between February and July 2010. Each day will begin at 9:00 am and conclude by 3:00 pm. The dates are listed below. 
Once the coaching network participants are identified, I will ask for recommendations on topics to cover at each session. Topics may include: staffing, leadership development, communications strategy, financial stewardship, volunteer team development, weekend services, ministry structure, multi-site strategy and more. Additionally, each session will include an opportunity for participants to discuss the pressing issues they are facing in their ministry environments.

What will you receive?

  • Six day-long coaching sessions
  • The opportunity to network with like-minded leaders
  • An invitation to join an online forum limited to network participants for continuing dialogue between sessions
  • Several free tools and resources including my new book, Killing Cockroaches
  • Plus other fun surprises and guest appearances!

What are the expectations?

  • Be a leader and/or strategist who’s currently serving in a local church
  • Demonstrate a strong commitment to personal and ministry growth
  • Attend all six coaching sessions on the following dates:
    • Web Network: Feb 18, Mar 18, Apr 15, May 13, Jun 17, Jul 15
    • Atlanta Network: Feb 19, Mar 19, Apr 16, May 14, Jun 18, Jul 16
  • Invest $200 per session
  • Complete the coaching network application by Friday, January 8, 2010 and submit it for review

If you are accepted into the network, we will notify you by Friday, January 15. If you have additional questions, please contact me.