December 23, 2009 Tony Morgan

Unpacking the Starbucks Experience

I recently had the distinct privilege of interviewing Joseph Michelli, the author The Starbucks Experience. Last month, I finished Joseph’s book and posted highlights from my reading. As a result of that post, I had the opportunity to connect with Joseph and talk about some of the specifics of his book. Here’s the audio recording of our conversation:

Joseph Michelli Interview

If you haven’t already, you may want to order a copy of The Starbucks Experience using my Amazon link.

Interestingly enough, I found out in our conversation that Joseph’s wife is in ministry. It was fun to hear his take on how some of the principles in The Starbucks Experience applied to churches.

What are your thoughts? Do you agree that churches have a thing or two to learn from Starbucks?

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Tony Morgan

Tony Morgan

Tony is the Chief Strategic Officer and founder of The Unstuck Group, theunstuckgroup.com. For 14 years, Tony served on the senior leadership teams at West Ridge Church (Dallas, GA), NewSpring Church (Anderson, SC) and Granger Community Church (Granger, IN). He's written several books and articles that have been featured with the Willow Creek Association, Catalyst and Pastors.com.
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