September 25, 2010 Tony Morgan

That’s Quotable [Tony Hsieh]

On what constitutes a bad hire:

“Someone that’s bad for the culture. They can end up really bringing down morale, and it has this ripple effect that can spread like a cancer. It’s something we need to act on early and as quickly as possible. There’s the temptation to hire any warm body that can meet the technical requirements. Most companies, including us, tend to hire too quickly and then fire too slowly, when it really should be the other way around.”

Tony Hsieh, CEO of Zappos, as quoted on Alister & Paine (August 19, 2010)

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Tony Morgan

Tony is the Chief Strategic Officer and founder of The Unstuck Group, theunstuckgroup.com. For 14 years, Tony served on the senior leadership teams at West Ridge Church (Dallas, GA), NewSpring Church (Anderson, SC) and Granger Community Church (Granger, IN). He's written several books and articles that have been featured with the Willow Creek Association, Catalyst and Pastors.com.
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