Bill Hybels opened the 2011 Global Leadership Summit. He talked about five challenging questions. Here are the highlights I grabbed from his talk:
1. What is your current challenge level at work?
- (Are you under challenged, appropriately challenged or dangerously overly challenged?)
- “Research shows you do your best work above the ‘appropriately challenged’ level.”
- “If you are under challenged, step it up… If you don’t challenge yourself, your leadership gifts will atrophy.”
- “Leaders have to take responsibility for replenishing their leadership bucket.”
- “People who are under-challenged will leave.”
- “I think it’s possible to over-rev an organization. And, I think it’s possible to under-challenge an organization.”
2. What is your plan for dealing with challenging people in your organization?
- “Willow’s future is totally tied to the people we can attract and develop.”
- “Our future is also tied to the people who are no longer fantastic.”
- “How long are we going to let ‘Fantastic Fred’ spread his poison in our organization?”
- “C’est la vie…which in in English means, ‘It sucks to be a leader in France.'”
- Willow gives people 30 days to clean up their bad attitudes.
- “How long do you live with someone who is no longer carrying their weight.” (“No longer worth their hire.”)
- Willow gives people 3 months to turn around performance.
- “No one questions a leader when you fire someone for a clear values violation.”
- Willow gives 6 to 12 months when the organization outgrows the capacity of the leader.
3. Are you naming, facing and resolving the problems that exist in your organization?
- “Why can’t we call problems ‘problems’ and turn over Heaven and Earth to resolve them?”
- “Nothing ‘rocks’ or ‘booms’ forever. Everything has a season.”
- Bill talked about a recent consulting process that helped them identify “problems” at Willow. They have built teams around facing and resolving those problems.
- “Part of your job as leaders is to look problems straight in the eye.”
- “Great leaders start all over again… ‘What business are we in? Are we clear about our core?'”
- “Sometimes the best of us can get a little fuzzy about the message that transformed us.”
- Bill’s 5 words to describe our core mission: love, evil, rescue, choice, restoration
- “Leaders rarely learn anything new without their world rocked in some way.”
- “I got on my knees and prayed to God, ‘I need my boldness back.'”
- “If you are sick enough of being stuck, you’ll get on the solution side.”
- “Your job with God’s help is to move your organization from here to there.”
- “If you don’t believe that anymore, step aside.”
- “You tell me why your next five years can’t be your best five?”
- “How you finish is how you will always be remembered. Don’t end it with a whimper.”